Problem Identified: The manual,
file-based personnel system operated by the federal public service meant that
government did not have accurate and reliable information about the size and
nature of its workforce.
Reform Actions: An Integrated
Payroll and Personnel Information System was put in place in 2007 and is
currently being fully rolled out across the service.
Main Achievements: IPPIS
has reduced the cost of governance by saving government ₦185 billion (about
US$1 billion) to date with ₦416 million saved in the first month of operation. The quality of government
payroll administration has vastly improved and more and more MDAs are moving
away from manual payroll administration. A total of 359 MDAs now have the
necessary information for planning their personnel costs and the scheme has
successfully enrolled 237,917 staff and weeded out 60,450 ‘ghost workers.’
IPPIS has reduced corruption by virtually eliminating the ghost-worker syndrome
where properly applied. Furthermore, it has reduced the red tape involved in
manual payroll administration.
Key Challenges: Vendor has
not delivered all the modules paid for; weak Project Management; Organised
resistance to full roll-out and no clear roll-out plan; issues with
connectivity and weak network security; unclear project governance structure
(no overall ‘key’); IPPIS Personnel Service Wide are not fully motivated in the
area of provision of incentives to match the jobs they perform and HR modules
still virtually unused.
Reference: Public Service Reforms in Nigeria (1999-2014) - A Comprehensive Review
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